TKM Enterprises, LLC (collectively, “TKM”, “we”, “us”, “our”), are committed to protecting your privacy.
This refers to any information that identifies you personally, directly or indirectly, including contact information, such as your name, email address, company name, address, phone number, and other information about yourself. Personal Information can also include information about any transactions, both free and paid, that you enter into on the Websites.
You are free to explore our Websites without providing any Personal Information about yourself. You may also voluntarily provide Personal Information to us when you sign up to receive additional information from our Websites, or sign up for and use one of our Subscription Services, contact our customer service team, send us an email, post a comment on our blogs, or communicate with us in any other way. The Personal Information we process may include your name, address, email address, IP address, phone number, credit card information, and professional information. Furthermore, custom fields may capture any other types of Personal Information.
Users of our Subscription Services can store any type of Personal Information in the services, including contents of and attachments to emails, but TKM Enterprises, LLC does not access or share that data, and does not know what type of data you or other users are storing. The data is only used by the account owner and invited end-users as they intend to use it.
We collect and process payment information from you when you subscribe to any of our Subscription Services or order any products or services from our Websites, including credit card numbers, billing information, and shipping information using third party PCI-compliant service providers.
We may receive information about how and when you use the Subscription Services and store that information in log files or other types of files associated with your account, and link it to other information we collect about you. This information may include, for example, your IP address, time, date, browser used, and actions you have taken within the Subscription Service. This type of information helps us to improve our Subscription Services for both you and for all of our users.
We may also receive your Personal Information directly from third parties, such as users of our Subscription Services who may provide your Personal Information directly to us.
We use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize pages on our Websites, or register for the Subscription Service, a cookie helps us to recall your specific information on subsequent visits. When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the customized features.
TKM keeps track of the Websites and pages you visit within the TKM network of sites and services, in order to determine what portion of the Website or Subscription Service is the most popular or most used. This data is used to deliver customized content and promotions within the TKM Websites, and Subscription Services to customers whose behavior indicates that they are interested in a particular subject area.
The Websites and Subscription Services are not intended for or targeted at children under 18, and we do not knowingly or intentionally collect Personal Information about children under 18. If you believe that we have collected Personal Information about a child under 18, please contact us as provided for above in the section titled “Questions and Concerns”, so that we may delete that Personal Information.
Where we rely on your consent as a legal ground for processing your Personal Information, you may withdraw your consent at any time. However, if you withdraw your consent, it will not affect the lawfulness of the processing that occurred based on your consent prior to your withdrawal.
Where we act as a data controller and we receive your Personal Information directly from you for the purpose of providing you with our Subscription Services or other services related to our Websites, we require such Personal Information to be able to perform our contractual obligations to you. Without the necessary Personal Information, TKM will not be able to handle your requests.
We understand how important your Personal Information is to you. We are committed to keeping it strictly confidential. Your privacy is not for sale. We will never sell, rent, or otherwise abuse the Personal Information you have trusted us with.
We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, we do not transfer your unique Personal Information to the third party.
We may use third parties to perform certain services on our behalf. We may share your Personal Information with these third parties, as necessary, solely to enable them to perform those specific services for us. Such third parties include those:
Such third parties are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality and security of your information.
We post customer testimonials and comments on our Websites, which may contain Personal Information. If you would like your testimonial or comments altered or removed from our Websites, please contact us as requested in the section above titled “Questions and Concerns”.
If you give us credit card information, we use it solely to check your financial qualifications and collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf.
We offer publicly accessible message boards, blogs, and community forums. Please keep in mind that if you directly disclose any information through our public message boards, blogs, or forums, this information may be collected and used by others. We will correct or delete any Personal Information you have posted on the Websites if you so request, as described under “Opting Out and Unsubscribing” below.
Where we act as a data processor, we retain your Personal Information for as long as is necessary for us to perform under our engagement with the data controller.
Where we act as a data controller, we retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about the Subscription Services or our other services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements, and then we securely delete that Personal Information, but in any case within a period of no more than 12 months after the purposes of processing are satisfied. We may delete this information from the servers at an earlier date if you so request, as described under “Opting Out and Unsubscribing” below.
If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy, or otherwise, that company would receive all information gathered by TKM on the Websites, and the Subscription Services. In this event, you will be notified via email and/or a prominent notice on our Websites, of any change in ownership, uses of your Personal Information, and choices you may have regarding your Personal Information.
We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When sensitive Personal Information (such as a credit card number and/or geo-location data) is collected on our Websites and/or transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
If a security breach causes an unauthorized intrusion into our system that materially affects you, then TKM will notify you as soon as possible and later report the action we took in response.
If you are a data subject about whom we process Personal Information, you may have the following rights with respect to that information:
You may have the right, under certain circumstances, to have the processing of your Personal Information limited (restricted), as well as the right to object to the processing of your Personal Information. You may also have the right to ask to have your Personal Information exported to a machine-readable format.
Where we act as a data controller, to exercise any of these rights, please contact us, as provided in the section above titled “Questions and Concerns”. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.
Where we act as a data processor, you may exercise your rights under this section by contacting the data controller who has provided your Personal Information to us.
You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our emails, or by contacting us as provided under the section above tiled “Questions and Concerns”. Customers cannot opt out of receiving transactional emails, such as billing notifications, related to their account with us or the Subscription Services.